Complaints

Warranty

We care about our products and naturally do our best to deliver them to you in perfect condition. However, it’s possible that an order may be damaged during transport or that other situations arise that may entitle you to a warranty claim. Legally, you are required to contact us within two months of discovering the defect. If the defect is covered by the warranty, we will, of course, help you find a suitable solution.

Complaints

Sometimes things don’t go exactly as planned. We recommend that you first report your complaint to us by emailing [email protected]. If this doesn’t lead to a solution, you can submit your dispute for mediation through WebwinkelKeur at https://www.valuedshops.com/knowledge-base/consumers/dispute/